French Speaking Training Co-ordinator - Berkshire - £22,000 p.a

Based in the UK, you will work exclusively for the French client base scheduling and providing logistical support for the delivery of assessments and workshops across France. The role will work very closely with consulting and course delivery contractors. In addition there will be a high level of liaison with other departments, both in the UK and the rest of the world and co-ordination directly with client contacts.

Role Profile

   » Liaise with France based clients and contract associates to schedule assessments & workshops
   » Confirmation of delivery details with client
   » Provide support to consultants with regards the logistics for the delivery
   » Team Support
   » Respond to client enquiries
   » Raising monthly invoices via database
   » Managing client materials orders

Key Skills

   » Strong written and oral French
   » Intermediate Excel
   » Experience of using Outlook
Strong communication skills (written and verbal)
   » Attention to detail
   » Assertive and good follow-through
   » Able to multi-task

Competencies

   » Planning and organising
   » Customer Focus
   » Follow-Up
   » Work Standards
   » Communication
   » Contributing to Team Success
   » Initiatiative

Experience

   » Project administration (including data-entry if possible)
   » Client Liaison
   » Working in a fast-paced environment

Personal Attributes

   » Takes responsibility
   » Confident, professional and polite on the phone
   » A team player, but also the ability to work in silo
   » Is proactive
   » Works well under pressure

This role offers a fantastic working environment within a successful and well respected organisation who pridde themselves on a high level of customer care and team spirit.