Full and Part-Time Sales and Customer Service Representatives

Have you got a passion for delivering amazing customer service and are able to demonstrate charisma and warmth with our customers? Since 1997, Hastings Direct has acquired more than 1,000,000 customers, making it one of the UK's fastest growing insurance providers. The business is now at an exciting new stage of its life, as it looks to increase its rate of customer growth further.

We are now recruiting motivated and energetic people for our Sales and Customer Service teams in our Contact Centre in Newmarket. Working within a supportive and buzzing team environment that rewards success generously, our consultants are the face and voice of our company, there to help our valued customers in a professional, efficient and welcoming manner.

Depending on the role you could be dealing with enquiries from existing customers about their policy, responding to the needs of new customers, problem solving and cross selling, and building a good relationship with our client base. You will need the energy and drive to consistently achieve sales and service targets and wow our customers with your efficient and brilliant intuition.

We are offering great opportunities to develop your career in an exciting and dynamic organisation. As well as a very competitive basic salary in line with your skills and experience we also offer a generous monthly bonus scheme, team based incentives and company benefits which include Pension, Life Assurance, retails discounts, and childcare vouchers.

In return candidates should have a strong customer focus, be PC literate, extremely professional and be confident when dealing with our customers over the phone.

We have full time and part time positions available starting on 01st October and after. Shift pattern: Varies across a seven day operation between the hours of 8am and 9pm.

Full time training is four weeks long and runs Monday to Friday, between the hours of 8:30 - 17:30.

To apply, please email a copy of your CV and covering letter.