Voice Application Designer/Aspect Unified IP
Reference: |
JS/ VOICE APPLICATIONS DESIGNER |
Location: |
London |
Salary: |
Negotiable |
Job Type: |
Permanent |
Job Sector: |
Web design |
Date Posted: |
14/07/2009 |
Recruiter: |
Square One Resources |
Voice Application Designer/Aspect Unified IP Voice Application Designer with knowledge of Aspect Unified IP required to join my client, a Top 30 FTSE 100 company. You would be accountable for the production and delivery of voice solutions to support business requirements.
The role will involve:
» Production of impact assessments, design documents, implementation and testing for all telephony solutions Call Routing & CTI including most aspects of Call Centre, VOIP, Voice Recording using a wide range of products from telephony vendors.
» Development and deployment of 3rd party suppliers as part of the solution delivery to ensure services are provided in a timely fashion
» Stakeholder management
» Proven track record in a development team, delivering contact centre based solutions working with ACD, PBX and CTI technologies in a demanding environment will be essential
» Knowledge of Aspect Unified IP is essential, knowledge of voice portal development is an advantage.
To apply:
Please note that it will be a permanent role.
Please send your CV (max 3 pages) to (see below) with a brief covering letter based on the above description. Please indicate your current and expected salary and Visa situation.
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