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Lead Reception Customer Service

Reference: JSEJ- REC
Location: North West England
Salary: £17000 to £18000
Job Type: Permanent
Job Sector: Admin & Secretarial
Date Posted: 18/06/2009
Recruiter: Adecco

Our client is looking for a lead reception to work in a busy prestigious office based in Macclesfield. The role is to ensure that the reception achieves all operational targets and objectives. To provide accurate and timely information to customers. Liaise with appropriate departments on site.

The duties involve
Managing customers expectations when visiting the site
Responding effectively to all customer enquiries whilst in reception or by telephone
Acknowledge and deal with customer complaints
To manage the site diary
Ensure adequate staffing levels and cover are maintained on the reception
To produce VAT and excess invoices and associated cash collection
And other adhoc duties

The ideal candidate will be professional, able to multi-task, able to handle pressure and have excellent customer service skills

The hours of work is 37.5 a week the hours are between 8.30am and 6pm Monday and Friday and one in three Saturday mornings.

The closing date is 23rd June.

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